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    Community Triage: 5 Common Symptoms and Diagnoses

    Community Triage: 5 Common Symptoms and Diagnoses

    Lesson 1 for the day: Do not put a plastic cutting board in the oven. Lesson 2: Do not grab with bare hands to take it out. My recent lif...
    Community Engagement Programs; Templates and Ideas

    Community Engagement Programs; Templates and Ideas

    I recently had a conversation with a contact about Community Programming and the "usual suspects" that communities employ. The question w...
    Pigs In a Blanket; Seeding Community Content

    Pigs In a Blanket; Seeding Community Content

    Seeding content and activity in a new community is a little like setting out hors d’oeuvres before a party. People at parties connect ove...
    Perks of Being a Wallflower; Why Users Lurk

    Perks of Being a Wallflower; Why Users Lurk

    “Cuz’ the Lurkers gonna lurk, lurk, lurk, lurk, lurk…” …Maybe I would write the rest of this T Swift parody song if I wasn’t so busy find...
    Why I Don't Want To Join Your Community

    Why I Don't Want To Join Your Community

    You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an en...
    Resources: Community Engagement

    Resources: Community Engagement

    Engagement is a hot topic in the community space - and for good reason. No matter the lengths you go to design a winning UX/UI, stand up ...
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